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To find a specific fault code, try our Fault Code Search. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- How To Read the Meter (Counter)
If logged in under the System Administrator's account, an account number, the copy job limit set for the account, and the current number of copies made under the account will be displayed sequentially on the Display Screen starting with the account number 1. Subsequent account information will be displayed until information for all accounts has been displayed. If logged in under any account other than the System Administrator's account, the account number that has been used to log in, the . more...
- How To Set Copy Job Limits on a User Account
To set the copy job limit on a user account, it is necessary to first log in to the WorkCentre under the System Administrator's account, and then enter the System Setting Mode. The following procedure describes how to set a copy job limit on a particular user account using the System Administrator's account. Specify the maximum size of a copy job allowed for the account number 1 within a range of 0-60 (0-60,000) . more...
- How To Find the Serial Number
To view the serial number from the Control Panel on the WC5020 B / DB models: . (The system setting menu number for viewing the serial number is "24".) . more...
- All Indicator Lights on the Control Panel Are Off and the Power Saver Button is Illuminated
All Indicator Lights on the Control Panel Are Off and the Power Saver Button is Illuminated . Press the [Power Saver] Button on the Control Panel to Disable Sleep Mode . To wake the WorkCentre from Sleep Mode without sending a print or scan job, press the [Power Saver] button on the Control Panel. more...
- How To Modify a Setting in the System Settings Menu for the WorkCentre 5020B/DB
Important - When selecting "2" (Multiple Account Mode), refer to "Additional System Setting List" (When Selecting Multiple Account Mode.) Shows the total number of copies made under the account number 1. 0 - 60,000 . more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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